Get To Know Your Customer Service Representative


This week is National Customer Service Week and at American Pest Control we celebrate every year by having a week filled with fun activities for our customer service representatives. If you stop by one of our offices this week, don’t be surprised to find the office staff dressed in pajamas, patriotic wear or even as superheros! In honor of customer service week, this week’s blog post is a spotlight on our customer service team. Our representatives do more than answer your phone call, they are also members of many local organizations, volunteers in the community and do a lot of outreach work. Just click on your neighborhood to find out who your representative is and learn more about her and how she gets involved in your community!

Athens Area

Commerce Area

Winder Area

Washington Area

Lake Oconee Area

Rockdale Area

Covington Area

Clayton Area

Toccoa Area

Hartwell Area

Anderson, South Carolina Area


Joy Meadows 2

Joy Meadows

Joy’s service area includes much of Oconee County, where she resides, as well as the east side of Athens and the apartment routes. Joy has been at APC since 2011. She enjoys spending time outside with her kids in her free time. Joy is a fun-loving and dedicated employee that ensures all of her customers have an enjoyable experience with APC. She is very involved in Oconee County schools and animal shelters in the area. If your technician is Bobby P., Keith, Pete, Mike H. or Steve H. then Joy is your representative.

Tacky Joy
Joy on Tacky Day during last year’s Customer Service Week

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Kasie Huffman 2

Kasie Huffman

Kasie’s service area includes all of Madison County, where she resides, as well as the west side of Athens and Bogart. She also handles the wildlife division. Kasie has been at APC since 2012. She enjoys attending sporting events at UGA and spending time with her family. Kasie is the chairman of the board at the Madison County Chamber of Commerce and is the face of APC in her area. She also writes our blog! If your technician is Russ, Ryan, Doug, Dudley or Shawn, then Kasie is your representative.

Princess Kasie
Kasie on Princess Day during last year’s Customer Service Week

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Courtney

Courtney Medders

Courtney’s service area includes Winterville, the west side of Athens, five points, downtown, normal town, the boulevard district and business accounts. Courtney recently joined the APC team this year and has been a wonderful addition. She enjoys traveling and relaxing at home while catching up on Netflix. Courtney is involved with the Athens Area Home Builders Association. If your technician is Jeff P., Andy, Wesley, A.J. or Tim H., then Courtney is your representative.

courtney
Courtney on Pajama Day during customer service week.

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Rebecca Francis

Rebecca Francis

Rebecca’s service area includes Commerce, Jefferson, Lula, Pendergrass, Homer, Maysville, Braselton, Hoschton and Nicholson and the surrounding areas. Rebecca has been at APC since 2008. She is very friendly and accommodating to everyone and will do her best to meet your needs when scheduling. She enjoys spending time with her family and sewing.  Rebecca is involved with the Jackson County Chamber of Commerce and Women in Business. If your technician is Alex, Brad D. or Richard P., then Rebecca is your representative.

Princes Rebecca
Rebecca on Princess Day during last year’s customer service week.

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Debby Frost 2

Debby Frost

Debby’s service area includes Winder, Statham, Monroe, Gainesville, Lawrenceville, Duluth, Buford and the surrounding areas. Debby has been at APC since 2011. She loves meeting customers in the Winder office and at community events. She enjoys cycling and camping with her husband. Debby is involved in Network Barrow and Women in Business. If your technician is David M., Jonathan, James or Mike K., then Debby is your representative.

PJ Day Debby
Debby on Pajama Day during last year’s customer service week

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Karen 1Karen Paul

Karen’s service area includes Washington, Lexington, Crawford, Thompson, Augusta, Stephens, Lincolnton and the surrounding areas. Karen has been at APC since 2014. She has a wonderful positive outlook and brightens every one’s day. Karen is active in Business Network International in Augusta and the Optimist Club. If your technician is Ed, Kevin H. or Jimmy, then Karen is your representative.

Bug Day Karen
Karen on Bug Day during customer service week last year.

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Sandra Meng 1

Sandra Meng

Sandra’s service area includes Eatonton, Greensboro, Madison, Sparta, White Plains, Good Hope, Milledgeville, Rutledge and the surrounding areas. Sandra has been at APC since 2009. She is very knowledgeable about both pest control and her service area. Sandra is a member of the Greene County Players in Lake Oconee. In her free time, Sandra enjoys spending time with her family and relaxing on her back porch. If your technician is Jim or Kevin M. then Sandra is your representative.

Sandra on Crazy Hat day during customer service week.
Sandra on Crazy Hat day during customer service week.

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Rebecca (2)

Rebecca Aguirre

Rebecca’s service area includes Atlanta, Conyers, McDonough, Acworth, Alpharetta, Roswell, Sandy Springs, Stone Mountain and the surrounding areas. Rebecca has been at APC since 2014. She handles one of the largest areas and does it flawlessly. Rebecca is involved in the Rockdale Young Professional Network. In her free time she enjoys spending time with her kids. If your technician is David B., Terry, Bob L., Jason or Bill S. then Rebecca is your representative.

Rebecca on Tacky Day during customer service week.
Rebecca on Tacky Day during customer service week.

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Jeanene Catterton 1

Jeanene Catterton

Jeanene’s service area includes Covington, Social Circle, Monticello, Oxford, Grayson, Lawrenceville, Lilburn, Snellville, Loganville and the surrounding areas. Jeanene has been at APC since 2010. The Covington office is centrally located downtown in the square and Jeanene is active in all the town square happenings. In her free time Jeanene enjoys spending time with her family and going to the beach. If your technician is Keven M., Matt B. or Nick then Jeanene is your representative.

Bug Day Jeanene
Jeanene on Bug Day during customer service week.

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Tiffany Norton 1

Tiffany Norton

Tiffany’s service area includes Clayton, Clarkesville, Helen, Lakemont, Dillard, Rabun Gap and the surrounding areas. Tiffany has been at APC since 2010. Tiffany always keeps us and her customers laughing. She is involved in the Pilot Club. In her free time Tiffany enjoys spending time with her children and going to the mountains. If your technician is Bill P, or David C. then Tiffany is your representative.

Princess Tiffany N
Tiffany on Princess Day during customer service week.

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Beverly Roper

Beverly Roper

Beverly’s service area includes Toccoa, Alto, Dawsonville, Carnesville, Mount Airy, Cleveland, Dahlonega and the surrounding areas. Beverly has been at APC since 2011. She is a team player and always cheerful. Beverly is active in Business After Hours. In her free time she enjoys camping and sleeping in. If your technician is Fred, Jeff I., John B., Kevin F., or Zach C. then Beverly is your representative.

Princess Beverly
Beverly on Princess Day during customer service week.

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Natalie Barron 2

Natalie Barron Floyd

Natalie’s service area includes Hartwell, Royston, Elberton, Bowman, Franklin Springs, Lavonia and the surrounding areas. Natalie has been at APC since 2012. She grew up in the Franklin County/Hart County area and is very familiar with her service area and customer base. You can find Natalie and her APC gear at most any community event in Hartwell, including First Friday and Dancing on the Depot. In her free time she enjoys spending time on the lake with her daughter and going to the gym. If your technician is Bobby B., Greg, Rick or Tim W. then Natalie is your representative.

Tacky Natalie
Natalie on Tacky Day during customer service week.

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Denise 2 (2)

Denise Scalf

Denise’s service area includes Anderson, Belton, Honea Path, Iva, Pelzer, Starr and Williamston. Denise has been at APC since 2014. She joined the APC team right as we were opening the Anderson, South Carolina office and has been instrumental in it’s growth and success. Denise is active in the Anderson Area Chamber of Commerce. She enjoys going to the beach and attending her kid’s activities. If your technician is Wendell Perry then Denise is your representative.

Denise on Princess Day during customer service week.
Denise on Princess Day during customer service week.

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